Return & Refund Policy

Effective Date: 24/05/2026

Welcome to PlaceInCart. We value our customers and aim to provide a fair and transparent return and refund process that complies with applicable United States consumer protection standards and marketplace requirements, including Walmart Marketplace policies.

By purchasing from PlaceInCart, you agree to the following Return & Refund Policy.

1. General Return Window

Customers may request a return within:

• 30 days from the delivery date for most products.

Products returned after the eligible return period may not qualify for a refund or replacement.

2. Eligible Return Conditions

To qualify for a return, items must:

• Be unused or gently used

• Be in the original packaging

• Include all accessories, manuals, tags, and components

• Not show signs of intentional damage or misuse

• Include proof of purchase or order confirmation

PlaceInCart reserves the right to inspect returned items before approving refunds.

3. Non-Returnable Items

For hygiene, safety, and legal reasons, the following items are generally non-returnable unless defective or damaged upon arrival:

• Personal care items that have been opened or used

• Hygiene-related products

• Final sale or clearance items

• Gift cards

• Downloadable software or digital products

• Products marked as non-returnable on the product page

4. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Customers should provide:

• Order number

• Clear photos of the product and packaging

• Description of the issue

Once verified, PlaceInCart may offer:

• A replacement

• A full refund

• A partial refund

• Return-free resolution where applicable

We will cover return shipping costs for verified damaged, defective, or incorrect items.

5. Change of Mind Returns

Customers may return eligible items due to change of mind within the applicable return window.

In such cases:

• The customer may be responsible for return shipping costs unless otherwise stated.

• Original shipping fees may be non-refundable.

• Refunds are issued after the returned item is received and inspected.

6. Refund Process

After receiving and inspecting the returned item:

• Approved refunds are processed within 5–10 business days.

• Refunds are issued to the original payment method.

• Depending on the financial institution, processing times may vary.

If a refund is delayed, customers should first check with their payment provider or bank.

7. Return Shipping

Customers must follow the return instructions provided by PlaceInCart.

Unauthorized returns or returns sent to the wrong address may experience delays or rejection.

Customers are encouraged to use a trackable shipping service for high-value items.

8. Order Cancellations

Orders may be canceled before shipment.

Once an order has been shipped, it may no longer be canceled and must follow the standard return process.

9. Fraud Prevention & Abuse

To protect customers and our business, PlaceInCart reserves the right to:

• Deny returns or refunds that show signs of abuse, fraud, or suspicious activity

• Limit excessive return requests

• Request identity or purchase verification when necessary

10. Walmart Marketplace Compliance

For orders placed through Walmart Marketplace:

• Walmart Marketplace return policies may also apply.

• In case of conflict between Walmart policies and this policy, Walmart Marketplace policies will take precedence where required.

Customers purchasing through Walmart Marketplace may also initiate returns through their Walmart account.

11. Chargebacks

Customers are encouraged to contact PlaceInCart customer support before initiating payment disputes or chargebacks.

Fraudulent chargebacks may be disputed with supporting shipment and delivery documentation.

12. Contact Information

For return or refund assistance, contact:

PlaceInCart Support

• Email: placeincart.llc@gmail.com & info@placeincart.com

• Website: https://placeincart.com/

• Business Hours: 24/7

13. Policy Updates

PlaceInCart reserves the right to modify this Return & Refund Policy at any time to comply with legal, operational, or marketplace requirements.

Updated versions will be posted on our website with a revised effective date.